Payment Policy
PAYMENT POLICY — NEXAVELL
Nexavell
20 Wenlock Road, London, England, N1 7GU
support@nexavell.com
Last updated: [insert date before publishing]
Currency
All prices on our website are displayed and charged in British Pounds Sterling (GBP), inclusive of VAT where applicable.
Accepted payment methods
We accept the following payment methods at checkout:
- Visa, Mastercard, and American Express
- Apple Pay and Google Pay
- Shop Pay
- PayPal
When payment is taken
Full payment is taken at the time you place your order. Your order will not be processed or dispatched until payment has been successfully received.
Payment security
All payments are processed through secure, encrypted payment gateways. Nexavell does not store your full card details on our servers at any time.
Pricing errors
While we make every effort to ensure prices displayed are accurate, in the rare event a product is listed at an incorrect price, we reserve the right to cancel the order and issue a full refund, or contact you to confirm whether you wish to proceed at the correct price.
Failed or declined payments
If your payment is declined, your order will not be confirmed. Please check your payment details and try again, or contact your card provider. If the issue persists, contact us at support@nexavell.com.
Questions
For any questions about payments or billing, contact us at support@nexavell.com.