Shipping policy

SHIPPING POLICY — NEXAVELL

Nexavell
20 Wenlock Road, London, England, N1 7GU
support@nexavell.com

Delivery times
Most sheds and kennels are delivered within 5–7 business days from the date of order. You will receive tracking information by email once your order has been dispatched.

Delivery cost
We offer free UK delivery on all products  no minimum order required.

Delivery area
We currently deliver across mainland UK. If you're located outside this area, contact us at support@nexavell.com before ordering to confirm delivery is available.

Assembly
Free assembly is included with every shed and kennel. Our team will build your product on-site at the time of delivery.

Site preparation
Please ensure you have a firm, level base ready before your delivery date. This is required for both the structural integrity of the product and safe on-site assembly by our team.

Delayed or missed deliveries
If your delivery is delayed beyond the estimated window, or you experience any issues, please contact support@nexavell.com and we'll investigate promptly.